Every e-signature product page carries the same badge, and as a buying signal it is close to worthless. ESIGN compliance is mostly a fact about how the parties behaved, not a feature a vendor built: the signature counts because the signer meant to sign, agreed to do business electronically, and the record can still be produced later. No software supplies intent — it only records what happened around it.
The question worth asking is what the platform hands you eighteen months from now, when the other side says the signature is not theirs. Three things decide that: the kind of signature applied, what the audit record contains, and whether the file and its trail are still retrievable. This post compares those three rather than ranking vendors to buy — for a ranked list by firm size and practice area, the e-signature buying guide does that job. None of this is legal advice; check the rule governing your document type, or ask a lawyer.
For ordinary business and client agreements, any mainstream platform's simple electronic signature is enough, and so is the link-based signature inside a form filler — choose on evidence and cost, not on the badge. If the document needs a certificate-based digital signature (AATL, or eIDAS qualified in the EU), that is Adobe Acrobat Sign or DocuSign's paid identity add-on — not a filler, and not your case software's bundled signature. If it needs notarisation, or it is a will or a court filing, no platform here is the answer. And if you already pay for Clio or MyCase, use the signature you are already buying.
Eight platforms, on the three things that matter
| Platform | Signature type | What the audit record contains | Routing | Where it lives | Cost, with billing basis |
|---|---|---|---|---|---|
| DocuSign | Simple electronic; qualified (QES) only via a paid identity add-on | Certificate of Completion: envelope ID, signer email, IP, event timestamps, signature image, and the electronic-record disclosure with the time it was accepted | Yes | Standalone | Personal $11, Standard $30/user, Business Pro $45/user per month — all annual-billing rates. 5 envelopes/month on Personal; 100 per user/year on the team plans, counted when sent whether or not they are signed |
| Adobe Acrobat Sign | Both — simple electronic, plus certificate-based cloud signatures via AATL/EUTL trust service providers | Audit report, plus a signer certificate embedded in the PDF when cloud signing is used | Yes | Standalone | The Acrobat Sign Solutions tier is quote-only. Lower Acrobat tiers do include e-signature and are priced, but Adobe's own pricing pages would not load for us, so no figure is quoted here |
| Dropbox Sign | Simple electronic | Emails and IPs for both sides, time of every view, send, sign or decline, and access-code authentication | Yes | Standalone (also powers Clio's) | Essentials $15/month monthly, $10.05/month annually ($120.60/year), 1 sender; Standard from $25/user monthly, $17.50 annually — but it takes 2 seats minimum, so $420/year is the real floor. Unlimited requests |
| signNow | Simple electronic | Exportable history: timestamps, IPs, authentication method used | Yes | Standalone | Business $20/user/month billed monthly, $8/user/month billed annually — capped at 100 envelopes per user per year |
| SignWell | Simple electronic (the finished PDF is locked with a certificate from an AATL vendor — SignWell's, not the signer's) | Audit page appended to the document: names, emails, IPs, timestamps | Yes | Standalone | Free: 3 documents/month, 1 sender. Light $12/month monthly, $10 annually (1 sender). Business $36 monthly, $30 annually (3 senders) |
| Clio | Simple electronic | Dropbox Sign's audit trail, since that integration powers it | Yes — sequential signing order is supported | Native to the suite | Included in the subscription, not sold separately; allowance varies by tier. No seat price quoted |
| MyCase | Simple electronic | An audit trail appended to each signed document, recording who signed and when — MyCase does not publish what else it captures, and makes no IP-address claim | In-suite; signing order not documented | Native to the suite | Unlimited built-in eSignature on Pro ($100/user/month annual, $120 monthly) and Advanced ($130 annual, $150 monthly) |
| Filly AI | Simple electronic only | Signer IP, browser user agent, signed-at timestamp, and a separate consent timestamp from the server clock | No — one link, one signer | Inside a form filler | Free: 10 fills/month, first e-sign share free. Solo $19/month ($152/year); Pro $39/month ($312/year) |
About these prices. Checked against each vendor's own pricing page in August 2026 and stated with the billing basis, because several show an annual rate in a monthly-looking box — DocuSign calls its $11/month Personal plan an annual commitment of $132, and Dropbox Sign's $17.50 Standard seat only exists if you buy two of them. Two cells carry no figure on purpose: Adobe's pricing pages would not open to us, and neither would Clio's.
An electronic signature and a digital signature are not the same thing
People searching for “digital signature solutions” are mostly shown e-signature products, and the phrases mean different things. In the legal sense a signature is any symbol or process attached to a record and adopted with intent to sign — a typed name qualifies. In the cryptographic sense it is narrower: a certificate authority binds a key to a verified identity and the signature is embedded in the file, so anyone opening the PDF can check it and see whether the document changed afterwards.
Adobe supports the second meaning directly: its cloud signatures put the signer's certificate with a trust service provider on the Adobe Approved Trust List or the EU Trusted Lists, under the Cloud Signature Consortium standard. DocuSign can produce an eIDAS qualified signature, but its own documentation puts that in no base plan — it is sold as an add-on to an eSignature plan. Watch the near-miss too: several platforms lock the finished PDF with a certificate of their own, as SignWell does. That is real tamper-evidence, and a different claim from a certificate identifying the signer.
What ESIGN and UETA actually require
Federal law (15 U.S.C. §7001) says a record cannot be denied legal effect solely because it is electronic; state law — UETA in most states — sits underneath it. Four things have to be true, and only one is really a software feature:
- Intent to sign. Software cannot create this, only avoid obscuring it.
- Consent to transact electronically. For consumer disclosures the statute is specific: paper copies, how to withdraw consent, the software needed, and consent taken in a way that shows they can open the format.
- Association with the record. Attached to, or logically associated with, the document it signs — not a separate email saying “agreed”.
- Retention in reproducible form. Accessible to everyone entitled to it and capable of accurate reproduction later.
The fourth is the one teams quietly fail, and it is a records problem, not a signing one: if the only copy lives in a vendor account you stop paying for, your retention plan is that vendor's billing department. Nor should you trust a memorised list of states — most adopted UETA, not all did, and New York runs its own Electronic Signatures and Records Act. Check your own state.
Enforcing consent and recording it are different things
This is the sharpest distinction between platforms and nobody markets on it. Every product makes the signer tick a consent box; far fewer write down when they ticked it, as its own timestamped event. If all you can say is “our system requires consent before it lets anyone sign,” you are asserting consent from software behaviour. With a timestamp you have an artefact.
DocuSign is the strong example: its Certificate of Completion records the electronic-record disclosure and the time it was accepted, alongside the signer's IP, event timestamps and signature image. Dropbox Sign logs emails and IPs for every event, including access-code authentication. Filly records the signer's IP, user agent, a signed-at timestamp and a separate consent timestamp — from the server clock, because a signer's clock is not evidence. That is one narrow thing it does properly, worth saying precisely because of how much else on this list it does not do.
The documents e-signature does not cover
ESIGN excludes categories outright (15 U.S.C. §7003). The ones most likely to catch a professional services firm:
- Wills, codicils and testamentary trusts.
- State law governing adoption, divorce and other family law matters.
- The Uniform Commercial Code — but with sales (Article 2) and leases (Article 2A) carved back in, so an ordinary goods or equipment-lease contract is fine and the rest of the UCC as your state adopted it is not.
- Court orders, notices and official court documents — e-filing follows the court's rules, not your vendor's.
- Notices cancelling utility service, cancelling health or life insurance benefits, and product recalls.
- Notices of default, acceleration, repossession, foreclosure or eviction under a credit agreement secured by, or a rental agreement for, someone's primary residence.
- Documents accompanying transport of hazardous materials.
Treat those as categories to check, not a complete answer: state law adds its own, and notarisation is a separate regime. Check the rule governing the document first — the platform choice is downstream of it.
Native in your case suite, or standalone?
“Native” does a lot of work in practice-management marketing. At Clio the e-signature is included in the subscription rather than sold separately, delivered through its Dropbox Sign integration — a resold third party under the hood, with an allowance that scales by tier, and with sequential signing order available. At MyCase, unlimited eSignature is described as built in, on Pro and Advanced. Either is fine; the difference only tells you where the ceiling sits, and how much of the evidence package the vendor is willing to describe.
The sequencing is unglamorous: use the signature you already pay for until it fails on something specific, then buy standalone for that thing — ordered routing, identity verification, certificate-based signing, or volume above your allowance. Paying twice for signatures a suite already includes is the common waste here. If the real friction is that the case software cannot fill the forms, that is a different problem with a fix that does not involve replacing the suite.
Where Filly fits, and where it doesn't
Filly is a form filler that can collect one signature. It is not an e-signature platform, and the difference is not modesty:
- It applies a simple electronic signature. Not certificate-based — no AATL membership, no eIDAS qualified signature.
- No knowledge-based authentication and no ID verification. Whoever opens the link can sign.
- No sequential multi-party routing: one share link, one signer, plus the account holder's own signature applied at finalize.
- Wrong tool for notarisation, remote online notarisation, a multi-party closing, or a qualified signature in the EU. Elsewhere the limits are as flat: no public API, no live CRM or ATS integration, CSV export only rather than XLSX, batch capped at 5 rows on Solo and 20 on Pro, 10 fills a month free.
It suits the case where the document was the work and the signature is the last step: a long form filled from a saved profile, then sent to one person to sign without making them create an account. If the signature is the work, buy a platform built for it.
Choosing, by document type
- Client agreement, NDA or engagement letter, one signer: whatever you already pay for. If that is Clio or MyCase, you are done.
- Several signers in a set order: a standalone platform with routing, or Clio's sequential signing if you already have it.
- High value, or a counterparty you expect to dispute it: choose on evidence — recorded consent plus identity verification.
- An EU counterparty requiring a qualified signature: Adobe Acrobat Sign, or DocuSign's add-on. No filler does this.
- Notarisation: a notarisation or RON provider, after checking your state's rules.
- A will, a court filing or a family law document: check the governing rule first and assume the answer is no.
- A long form to fill and then sign once: a filler with a signing link — the contracts comparison covers that workflow stage by stage.
Frequently asked questions
Is a typed name a valid signature?
Usually yes. ESIGN and UETA define a signature functionally — a symbol or process attached to the record and adopted with intent to sign — so a typed name or a clicked “I agree” qualifies. What separates them in a dispute is the evidence around the mark, not its appearance.
What is the difference between an electronic and a digital signature?
An electronic signature is the legal category: any mark made with intent to sign. A digital signature is one technology inside it — a certificate from a certificate authority, bound to the document and verifiable by anyone who opens the file. Most products sold as “digital signature solutions” are the first described in the language of the second.
Does my e-signature need ID verification?
For routine agreements, no — an emailed link to a known address is the norm. It earns its cost when the sum at stake is large, when you have never met the signer, or when a counterparty requires it. At the platforms that offer it, it is a paid add-on or a higher-tier feature, and it is absent from form fillers, Filly included.
What is in a court-usable audit trail?
Who was sent the document, when they opened it, when they signed, the IP they signed from, a timestamp from a clock you control, evidence of consent to transact electronically, and the document in a form that cannot be silently altered. Ask for a sample certificate before buying — every marketing page claims a comprehensive audit trail; only the sample shows what is in it, and some vendors never publish the contents at all.
Can I e-sign a will or a document that needs notarising?
ESIGN excludes wills, codicils and testamentary trusts, so a general-purpose platform is not the answer. Notarisation is a separate regime: remote online notarisation is permitted in many states under their own rules and needs a provider built for it.
Do I need a separate platform if Clio or MyCase already signs?
Usually not. A second subscription only earns its cost when you hit something the included signature cannot do — ordered routing, identity verification, certificate-based signing, or more volume than your tier allows. Check the allowance in your account first; it varies by plan.
Is this legal advice?
No. This compares what these products record and what the statutes say on their face. It is not advice about your matter, jurisdiction or document — and the exceptions are exactly where general summaries stop being useful.